Monday, June 6, 2011
Well... I'll be Cricutless for the next few weeks or so. I noticed when I was making cards yesterday that my machine was a little off... I was trying to cut a "o" and it came out as a oval with one side skinnier than the other. I've noticed too on past projects that it never cut perfectly. Almost as if the calibration was off. So, I called Provo Craft and they were kind enough to offer to pay for shipping of my machine back and send me a brand new one! I've heard all kinds of bad stuff about Provo Craft, but the customer service I got was outstanding! No questions asked, they are just going to send me a new one. I can't wait till I get that new puppy in the mail so I can pick up where I left off!